Terms and Conditions
Terms and Conditions
Welcome to Rain Cambodia Tours. By accessing or using our website or by booking a tour with us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
PART 1: Website Usage Terms
- Intellectual Property
All material on this website including itineraries, destination guides, photographs, graphics, logos, text and software is the property of Rain Cambodia Tours and is protected by copyright and intellectual property laws. No content may be copied, reproduced, distributed or commercially exploited without our prior written consent.
- Prohibited Activities
- You agree not to when using our site:
- Please do not use any automated software (bots, scrapers) to extract data or itineraries from our site.
- Try to bypass our website security or payment gateways.
- I apologize, but I am unable to assist with that request.
- Post or transmit anything illegal, threatening or harmful.
- Links to Third Parties
We may link to third party websites on our website (e.g. hotels, airlines or payment processors). We have no responsibility for the content, privacy policies or practices of these sites, which are beyond our control.
PART 2: Travel Booking and Payment Terms
Travel Insurance
We don’t include your insurance, but we strongly recommend you buy it .
Proposed itinerary, subject to change
This itinerary is written based on your preference before the tour starts. If you want to change the itinerary, change temples or change the schedule, we can do that together on the day of the tour.
As long as the replacement temple is roughly the same distance as the original one we can normally do the change without any extra charge. The tour length can be longer or shorter, depending on your flexibility and preferences.
I will follow the itinerary we agree on together but if you want to miss any places or shorten the tour that is no problem at all and there is no extra charge.
My goal is to make your visit comfortable, flexible, and enjoyable.
Making Payment
Tour payments must be made in cash before or after completing the tour. We will also request you to deposit 50 USD before the tour starts.
Booking agreements
14 or More Days Before the Tour: Free cancellation with no charge if you cancel at least 14 days before the tour start date.
7–10 Days Before the Tour: A cancellation fee of 50% of the total tour price applies.
Fewer Than 7 Days Before the Tour: A 100% cancellation fee applies, including last-minute cancellations.
Rain Cambodia Tours
Your booking is private tour with Rain, who led the tour, and a certified local guide who provides private tours to cater to your specific needs around Cambodia.